Strategic Credit & Collection Solutions

CSBA delivers end-to-end receivables management powered by intelligent automation. From SOA printing to next-day remittance, we streamline your collection process— reducing disputes, accelerating cash flow, and ensuring compliance every step of the way.

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Comprehensive Collection Solutions

End-to-end receivables management powered by intelligent automation and professional expertise.

SOA Printing, Delivery & Dispatch

Statement of Accounts printing, delivery, and dispatch within two working days.

2-day deliverySecure dispatchTrackable
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Tele-Collection

Professional collection follow-up through phone calls with dispute logging and reporting.

Dispute loggingDaily reportingAging accounts
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Credit Status Monitoring System

Automated collection booking with pick-up number generation and CBPS integration.

Auto bookingPick-up trackingCBPS integration
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Check Booking & Pick-up System (CBPS)

Manage the full collection lifecycle in one place: book pickups, track statuses, handle client inquiries, and generate reports effortlessly.

Easy bookingReal-time statusReport generation
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Remittance

Next day bank deposit or secure document transmission to your office.

Next day depositSecure transmissionDaily reporting
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Your Data is Safe With Us

We maintain the highest standards of security and compliance to protect your business data.

ISO Certified

International standards

Data Privacy

GDPR & NPC compliant

Secure Storage

Encrypted data protection

Audit Ready

Complete transaction logs

Committed to Excellence

Regular third-party infrastructure and compliance audits

99.9% Uptime Guarantee

Reliable platform you can depend on

Why Choose Us?

The CSBA advantage combines cutting-edge technology, deep industry expertise, and unyielding dedication to deliver exceptional results for your business.

48-hour guarantee

2-Day SOA Delivery

Fastest turnaround time for Statement of Accounts printing and dispatch, guaranteed within 48 hours.

End-to-end automation

Intelligent Automation

End-to-end automated collection system with real-time tracking through our Check Booking & Pick Up System (CBPS).

ISO 27001 certified

Enterprise-Grade Security

ISO 27001 certified, fully compliant with Data Privacy Act (RA 10173), and regular third-party audits.

Live dashboard

Real-Time Analytics

Live dashboard access to collection status, collector performance, and remittance tracking.

ISO 27001 Certified
Data Privacy Act Compliant
48-Hour SOA Delivery

Frequently Asked Questions

Find quick answers to common questions about our corporate services, compliance architectures, and collection processes.

We guarantee printing, delivery, and dispatch of Statement of Accounts within two (2) working days from request date. We use trusted courier partners with real-time tracking capabilities.

Currently, we focus on domestic delivery within the Philippines.

Our professional agents conduct follow-up calls based on your aging accounts list. Every interaction is logged, including disputes and payment promises, ensuring nothing falls through the cracks. You'll receive daily summary reports so you stay informed on collection progress and account status.

Our team will investigate the issue and forward an email to the service provider for clarification. If unresolved, the case escalates to your designated contact person. All interactions are recorded for documentation purposes.

CBPS is our proprietary all-in-one collection platform designed to simplify your entire collection process. From booking and real-time status tracking to client inquiry management and report generation — everything is managed in one seamless, easy-to-use system.

CBPS makes collection simple — book your pick-up requests, track progress through real-time status viewing, raise concerns via client inquiry, and generate reports for a full overview of your collection activity — all in one platform.

Absolutely. CBPS uses encrypted data transmission and requires collector authentication to ensure only authorized access. All transactions are logged, auditable, and synced in real-time — giving you full confidence that your data is protected and compliant with privacy regulations.

We are fully compliant and certified with Philippine Data Privacy Act (RA 10173). All data is encrypted, access is role-based, and we undergo regular third-party security audits.

Yes, we are certified ISO/IEC 27001:2022 Information Security Management System.

We offer next-day bank deposit to your designated account. Alternatively, collection documents can be transmitted to your office for same-day processing.

We accept payments via bank transfer, direct deposit or wire transfer, and check pick-up — giving your customers flexible options to settle their accounts conveniently.

Invoices are sent either through courier delivery or email, depending on your preference.

We provide nationwide coverage across the Philippines, with major operations in Metro Manila, Luzon, Visayas, and Mindanao. Our CBPS collectors are strategically deployed in key cities, while third-party partners extend our reach to ensure reliable service even in remote areas.

Simply contact our sales team via the contact form, call our hotline at (02) 7000-3709, or email us at info@csba.ph.

Still have questions?

Can't find the exact answer you're looking for? Get in touch with our customer operation specialists.

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